Support
How can we help?
Support for all Chill apps — including TB Logic (Tool Belt Logic). We're a small team and we actually read every message.
Response Time
We respond within 1–2 business days. For urgent issues, include "URGENT" in the subject.
Mon – Fri, 8am – 6pm MT
Email Us Directly
hello@chill4real.comChill Inc.
4 Chisholm Way
Three Forks, MT 59752
United States
TB Logic — Common Questions
How do I change the fraction precision?+
Go to Settings inside the app. Under "Measurement Precision" you can adjust fractions from the default 1/16" down to 1/32" for more precise calculations.
The calculator isn't showing my formula. What should I do?+
Make sure you've selected the correct formula from the Formulas tab. If you believe there's a bug, send a message above with a description of what you were trying to calculate and we'll look into it right away.
How does the AI Job Assistant work?+
The AI Job Assistant learns from anonymized usage patterns to get smarter over time. It doesn't track personal information or job site locations — it simply improves its construction knowledge the more it's used.
Can I use TB Logic without an internet connection?+
The core calculator and formula engine work offline. The AI Job Assistant requires a connection for full functionality, but the app is built to remain useful even in dead zones.
How do I report a bug or request a feature?+
Fill out the form above with the subject line "Bug Report" or "Feature Request." Include as much detail as you can — what you were doing, what happened, and what you expected to happen.
Support for Other Chill Apps
Have a question about a different Chill product? Use the form above or email hello@chill4real.com and let us know which app you're using.